Well it’s good to look at the situation and understand why they may feel or act the way they do. And try to understand and fix or change there views softly… not in a brain washing way. In fact encourage them to try to teach you why they think what they think. You may change your view. Don’t try to prove them wrong just talk… we’ll that is what I do. I am a calm person when under stress so I can try to think better and fix a situation… a lot of people are not good at that so… idk… just always try to understand the other person.