this is literally, terribly horrible and cruel. i believe that toaster should be more nicer to chi, but if toaster still hates her, they should just say it in a nicer way. the way that toaster said that they hate chi made her harm herself.
a thing i recommend doing is to ask toaster why they hate chi, so you and chi have a reason and you can figure out what went wrong.
for you, chi and toaster, please, stay safe and do NOT put violence into this situation as it could get more worse.